Interview Q&A
How long have you been in business?
Legacy Insurance opened on November 1st 2013. The owner, Russell Thater, had worked for a larger insurance carrier for eight years before opening this agency.
What is your primary product or service?
We are an independent agency representing Erie Insurance and several other well known carriers. We offer Personal Auto / Home / Life and Commercial Insurance products.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have always desired to run my own "shop." Growing up in Long Island I always looked up to the local store owners as the people who made the town run. They embody the spirit which makes our country what it is. Strong and independent.
How do you differentiate yourself from other businesses in your category and area?
Legacy Insurance is a brokerage representing several large insurance carriers. We are not beholden to any one company which means we represent the clients interests. Clients will often leave their insurance agent because they are dissatisfied with the rate they are paying. We are able to solve this problem by offering a wide range of products. The client does not pay any additional fees or commissions when working with our agents. We find the best insurance product at the lowest cost to our clients.
How many locations do you have and do you have plans to expand?
At the moment we have only one location. Plans to expand are being considered for the future.
Provide detailed directions to your location
Legacy Insurance is located in the Historic District of Havre De Grace MD. If coming from interstate 95 you would take exit 89 merging onto MD-155 E. Turn right on N. Juniata Street. Turn left on Otsego St, on the corner is Nonnies Pizzeria, the best pizza in town. Continue on Otsego until the road forks, you will see a seven eleven on the right. Stay to the left driving past McGregors. You will approach Green street and make a left. Our sign is right outside the office you cannot miss it.
What type of payments do you accept?
We accept checks and credit cards. We cannot accept cash payments.
Which areas do you service?
All of Maryland and Pennsylvania.
Who owns your company or runs daily operations?
Russell Thater is the owner of Legacy Insurance.
What are your hours of operation?
Monday through Friday from 9am until 6:30. Appointments can be made for Saturdays.
What is the best compliment anyone can give you?
A referral is the best compliment you can give to your insurance agent.
What is your favorite quote or Bible verse?
Galatians 5: 22-23 : But the fruit of the spirit is love, joy, peace, patience, kindness, goodness, gentleness, faithfulness and self control. Against such there is no law.
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